We are the best at what we do

We are world-class consultants, innovating and executing to create value for our customers, our partners, our shareholders, our communities, and ourselves.

 

Mission

Illumination Works is a solution enablement company, providing professional technical and process consulting services. We are committed to solving problems in a way that creates value for our customers. We strive to innovate, execute and to be success-driven inspirers in order to deliver solutions that are of the highest quality and function.

Values

We are the best at what we do Illumination Works is not satisfied with being simply “good enough”. Our employees strive to excel in their area of expertise and encourage others to do the same. They stay abreast of technical developments both within their area of expertise and the industry in general.

We hold ourselves accountable

Illumination Works and its employees will make mistakes. It is human nature and inevitable. But we admit our mistakes, take responsibility for them and learn from them. We do not blame others for our mistakes. We actively seek feedback and are willing to accept criticism as a part of the learning process.

We are open minded

Illumination Works is flexible. We are open to new ideas or approaches and capable of adapting our behavior to changing circumstances. We are effective, willing collaborators. We attempt to anticipate changes in circumstances and can adapt our behavior or the solution accordingly.

We are committed

Our employees are committed to Illumination Works, their teams and to each other. They consider our corporate values in all that they do. They create enthusiasm in their teams and actively seek to contribute to team goals. Employees willingly help other employees or team members by mentoring, coaching or simply lending a hand when necessary.

We do what we say we will do

Illumination Works is committed to the highest ethical standards. If we make a commitment, we keep it. We take responsibility for our actions. We do what is right, not what is easy.

We are focused on our customers

Illumination Works employees are constantly aware of who their customer is and what their needs are, whether the customer is internal or external. They consistently try to exceed their customers’ needs and expectations and proactively find ways to do so. They are not content by simply “satisfying” their customer.

We are decision makers

We are confident in our abilities. We are willing to take calculated risks but also able to change a decision as the situation and available information change. We know when a decision or plan is not working and attempt to correct it – we don’t make excuses.